Shipping Policy

Processing Time

• Orders are processed within 1–2 business days after payment is received.

• Orders are not processed or shipped on weekends or public holidays.

Shipping Within Australia

• We ship orders via Australia Post or other reputable couriers.

• Standard delivery times are usually 2–8 business days, depending on the destination.

• Express shipping is available in most areas and usually takes 1–4 business days.

• Delivery times are estimates provided by the carrier and may vary due to factors outside our control (e.g., weather, postal delays).

International Shipping

• International shipping is available to selected countries.

• Delivery times vary depending on the destination and carrier, typically 7–21 business days.

• Customers are responsible for any import duties, taxes, or customs fees charged by the destination country.

Shipping Costs

• Shipping costs are calculated at checkout based on weight, dimensions, and destination.

• From time to time, we may offer free shipping promotions within Australia.

Tracking

• A tracking number is provided once your order has been shipped (if available from the carrier).

Delays and Issues

• We are not responsible for shipping delays caused by carriers, customs, or incorrect delivery information provided by customers.

• If your order is delayed, lost, or damaged in transit, please contact us and we will assist with lodging a claim with the carrier. Community ArtReach is not liable for damage via mail.

Contact

If you have any questions about shipping, please contact us at Contact@commartreach.com